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FAQs

Wholesale Florist FAQs Answered

What does Fora sell?

Fora Nature is a wholesale preserved floral service, which specialises in roses, flowers, foliage, greenery, and trees. We also provide floral accessories, tools, and décor items.

Are the flowers fresh?

With the help of advanced technology, we naturally enhance organic flowers. Our flowers can be dyed into different colours, while maintaining their supple and soft freshness. Unlike generic flowers, preserved florals last for years without the need for maintenance like watering, sunlight and also doesn’t contain pollen.

How long do the products last?

All our preserved florals last a minimum of 3 years.

Do petals fall off?

Due to the nature of natural flowers, preserved florals can be fragile. Minor cracks on petals are inevitable. Therefore, it is normal and possible to have petals fall off during improper shipping and handling process. Please understand that we have no access or control over the shipping processes.

How to take care of Fora products?

Fora’s preserved florals are made with minimal maintenance in mind. Aside from occasional dusting and keeping away from direct sunlight, our products rely on almost no maintenance. Our products come with a Care Guide for further information.

What is the lead time of the buying process?

To make orders you first need to register an account, and within 24 hours your account should be approved, and then you can start making orders. The time of delivery is depending on the weight, dimensions and destination of your order.

How long will UK delivery take?

We ship Monday to Thursday, excluding weekends and holidays. Orders placed before 10:00am (BST) will be shipped out that day (MON-THU).

For UK customers we offer Standard delivery (2-3 days), Priority (Next Day), or Saturday delivery.

Once your items have been shipped out, you will be notified via email. You can track your order via a tracking number.

Our delivery windows are not guaranteed. If we’re experiencing a high volume of orders, then this could delay your delivery date – you will be informed if this is likely to happen.

How long does international delivery take?

For all international deliveries, we provide DPD international shipping (6-10 business days). Fora Nature is NOT responsible if the package is not delivered in the guaranteed shipping times as it takes 1-2 business days to process the order and we cannot be held liable for DPD Guarantees.

In some instances, international shipping to some countries can take up to 4-6 weeks. However, we do not take responsible for any delays caused by destination country’s customs clearance processes. Please also note that we are not held responsible for any delays caused by the destination country’s customs clearance processes.

For all our international customers, you will receive a confirmation email once your order has shipped.

Can the products be used outside?

None of our products are suitable for outside use. Products should also be kept out of extreme heat, and wet environments.

What should I do if my order is on Back-Order?

Popular items may sell out quickly and temporarily are out of stock. We then place your order as a back order. This means that the items are currently out of stock but that there are shipments on their way to re-stock our warehouses. Once the product is back in stock, you will be treated as priority and the product will be shipped out to you in the first instance. We will try our best to give you an estimate to when you will receive your order. We strongly recommend all our customers place an order at least 15 business days before holiday seasons arrive. We always try our best to keep our online inventory data updated.

Can I get discounts?

Yes, the discounts we offer are dependent on the volume and frequency of your orders with us. We are also eligible to change our prices depending on changes in the market.

All About
Preserved

Fora Ecology
& Why Preserved

Wide Range
of Products